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Professional Experience

Professional Academic Advisor
University of Southern Maine - October 2017 - Present

Advisise student caseload of 300 plus students, academic interventions, career
counseling, academic planning and course scheduling/registration, social and crisis
counseling, student advocate, analyze data to access retention needs/issues, stay current
on University academic policies, create and update graduation plan for each advisee,
liaison with departments advise to stay current on degree requirements and courses,
create workshops to holistically support students, collaborate with faculty it the
following departments: School of Business, Criminology, Economics, Environmental
Science, Geography/Anthropology and Tourism and Hospitality, develop an onboarding
program for new advisors based on NACADA’s Core Competencies, participate in
College Conversations at local high schools

Success Coach and Adjunct Faculty
Southern Maine Community College - August 2016 - October 2017

Success Coach: academic advising, academic interventions, career counseling, academic
planning and course scheduling/registration, social and crisis counseling, financial aid
counseling, student advocate, analyze data to assess retention needs/issues, college
search and admission processing, represent the Advising Office during open houses,
student caseload up to 125 students


Adjunct Faculty: design and deliver curriculum and programming, monitor grades and
student success, reach out to students as needed, research and implement new learning
platforms to reach students individual learning needs

Graduate Assistant - Adult and Higher Education
University of Southern Maine - September 2016 - May 2017

Made updates to Blackboard and department website, created news and announcements
for department, updated information for potential new students, created updated
alumni profiles, organized yearly capstone event

Manager, Online Registration Services/VA School Certifying
Official/Financial Aid Specialist

University of New England - December 2006 - May 2016

Manager, Online Registration Services/VA School Certifying Official: advise and
support students regarding degree requirement and VA Educational Benefits, maintain
current knowledge of all programs and academic policies to best serve students and the
university, provide support in partnership with faculty and administration, maintain
student files with discretion and privacy, manage all online registration processes,
participate in open houses and admitted student days


Financial Aid Specialist: maintain current knowledge of financial aid policies and
procedures, process alternative and private loans, file verification following federal
guidelines, package student financial aid awards, manage study away/abroad programs,
counsel student and their families

 

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